FAQ

Frequently asked questions
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    Any person, company or organization can register on our platform as an organizer for free. We do not verify whether someone has or does not have the legal title to sell tickets for their events or sell files. This is not our job. Our task is to create sales opportunities for all interested parties.

    Familiarize yourself with local laws based on your tax residence. If in doubt, seek expert legal advice.

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    If the event organizer has not set up individual sales, you can purchase a maximum of 20 tickets within the same registration. Within the same registration, you can only buy tickets from the same organizer.

    After making the payment or the payment being approved by the organizer, you will receive 1 PDF file with individual tickets on each page. The ticket contains the name and surname of the buyer, not the actual participant of the event. The ticket is verified not on the basis of these data, but on the unique QR code found on each ticket.

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    The organizer may send you a certificate confirming your participation in the event. The certificate in the form of a PDF file will be sent to the e-mail address provided when registering for the event. If you want to receive a certificate, please contact the event organizer.

    Each certificate has a unique number and key. Thanks to this, anyone to whom you show your certificate (e.g. employer) can verify on our website whether this certificate is real. Just go to https://eventon.click/en/certificates-verification/ and follow the instructions.

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    It depends on the event organizer. Typically, presenting a ticket on a mobile device is also accepted. In the case of a stationary event, it is important for the organizer to verify the QR code on your ticket. You can easily scan this code from your mobile phone's display.

    If you have any doubts, please contact the event organizer directly. You will find the organizer's contact details on your ticket and on the event registration page.

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    We store your data for a period depending on the status of your ticket:

    Ticket "Approved" / "Paid" / "Payment refund": 6 months
    Ticket "In progress", "On hold" and "Waiting for payment": 3 months
    "Cancelled" ticket: 1 day

    You can also request that your data be deleted more quickly. To do this, write us an e-mail from the e-mail address you provided when registering for the event.

    We may cancel all your event registrations immediately.

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    1. If you paid for the ticket using online payment: the downloadable ticket is available on the order summary page. There is also a link to this page in the message sent to you.
    2. If you did not receive an email with a link to the page where you can download your ticket: check the spam folder in your email program, make sure you provided your correct email address when registering.

    If you have any doubts, please contact the event organizer directly or write to us.

    You can find the event organizer's contact details on the event registration page.

    Contact us: my@eventon.click

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    The situation concerns an event with active online payments. After registering for the event, you will be redirected to the page with a link to online payment. If for some reason you want to pay for your ticket later, you will find a link to online payment in the message sent to you with the title Pay to get your ticket.

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    Sometimes it happens that the organizer cancels the event for various reasons. In this situation, you are entitled to a full refund of the funds spent on purchasing the ticket. The event organizer should refund the money as soon as possible.

     

    The timing of receiving your refund depends on how you paid for your ticket.

     

    1. Traditional transfer to the organizer's bank account

    The organizer should make a traditional transfer to your bank account. To do this, send the organizer the bank account number for the refund.

    In the following situations, the organizer will not know your bank account number:

    • when you make a transfer at a bank counter
    • when you make a transfer from a Revolut account (or other similar financial institutions): funds are transferred to the recipient's account via a local bank, so the recipient only sees the technical bank account number of the payment intermediary, not the source bank account number.

     

    2. Online payment

    The organizer should refund the money through the payment operator's system. The return time is up to 10 business days (more information the page opens in a new window), but most often it is 2-3 business days.

    If you're waiting longer than 10 business days for your refund, please contact Stripe support the page opens in a new window.

    The refund is processed directly by the payment operator Stripe.com without any intermediary of the Event on Click platform.

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    This depends on the settings made by the event organizer. There are 2 ways to pay for tickets:

    • Online payments: payment card & credit card, Google Pay, Apple Pay, Link.com, regional methods in Europe: Przelewy24 (fast transfers to 22 banks), Blik,
    • Traditional transfer to the bank account indicated by the event organizer

    In each case, when you pay for a ticket, you make the payment directly to the event organizer to his bank account or his technical account on the payment operator's website.

    Event on Click is not an intermediary in the sale of tickets, and the sales contract is concluded directly between the participant and the event organizer.

    The event organizer is responsible for issuing invoices for ticket purchases.

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    When purchasing a ticket or files, an agreement is concluded between the buyer and the seller, i.e. the event organizer or file seller. The possibility of withdrawing from the contract is regulated by local law.

    The event or file seller's website should contain detailed information about the seller: legal name and legal form, registered office address and contact details, such as e-mail address and telephone number. Thanks to this data, you will be able to submit your claim to the appropriate entity.

    It is worth remembering that even if local law does not provide for the ticket purchaser to withdraw from the contract, the event organizer may (but does not have to) refund the money for the unused ticket. The seller may assume a wider scope of liability than provided for by law.

    Ask the event organizer for details, whose contact details can be found on their event website and PDF ticket.

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    You will receive your ticket depending on the method of payment for your ticket.

    1. Online payment: you will receive your ticket immediately after making the payment. There will be a ticket download button visible on the order summary page.
    2. Bank transfer: you must wait until the money is credited to the organizer's bank account. Only then will the organizer manually approve your ticket and you will receive an email with your ticket.
    3. Free event: participation will need to be approved by the organizer. You will receive tickets when the organizer approves your ticket.
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    In each case, when you pay for a ticket, you make the payment directly to the organizer's bank account or its technical account on the payment operator's website. The ticket sales contract is concluded directly between the buyer and the seller, i.e. the event organizer.

    The event organizer is responsible for issuing invoices for ticket purchases.

    The event organizer can hide the "Invoice details" form displayed by default when registering for the event in his settings. Regardless of this, you can send a request to the event organizer to issue an invoice in accordance with applicable legal regulations.

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    The “Send free ticket” function is available in the event edition. The function allows you to send 1 free ticket to a specific person. Just provide the name, surname and e-mail address of the recipient. For an event with ticket variants, select a ticket variant from the list.

    After confirming the provided data in the form:

    • An event ticket will be created with the status “Approved”.
    • An automatic message with a PDF ticket will be sent to the recipient.

    You can use this function regardless of your sales activity

    • You can also send a free ticket when ticket sales or registration for the free event have already ended.
    • When you have set a ticket limit for an event, sending 1 free ticket will reduce the ticket pool by one ticket.
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    In the event edition, you can set individual sales, thanks to which the user will be able to buy only 1 ticket per order (registration). Otherwise, the user will be able to buy or acquire a maximum of 20 tickets, provided that the available ticket pool defined by you in the event edition allows it.

    The “ticket limit” field in the event edition is a dynamic field. For example, if you initially set the available ticket pool to 100, and then 4 people buy tickets, the current value, i.e. 96, will appear in the “ticket limit” field. If you cancel a ticket, the available ticket pool will increase by the number of canceled tickets.

    If the ordering party buys tickets for a larger number of people, the PDF ticket will contain as many pages with individual tickets as were previously ordered. Each individual ticket contains a unique QR code and the buyer’s name and surname. Ticket validation involves verifying the QR code using our application.

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    It’s up to you as the event organizer. We recommend that you also accept presenting your ticket on a mobile device. In both cases, you can easily scan the QR code on the ticket.

    How to scan QR codes on tickets?

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    A help article on this topic is available on a dedicated page.

    Instructions for creating events with ticket price variants

     

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    Participants’ data are stored according to the principle: the data storage period depends on the ticket status.

    • Ticket “Approved” / “Paid” / “Payment refund”: 6 months.
    • “Pending”, “Processing” and “On hold” ticket: 3 months.
    • “Cancelled” and “Failed” ticket: 1 day.
    • The participant may request faster deletion of his/her data.

    Who is the administrator of personal data of events? How, for what purpose and by whom they are processed – all this is determined by the documents published on the platform: Privacy Policy and Platform Regulations.

    Summary:

    1. The event organizer is the administrator of participants’ personal data.
    2. The organizer entrusts the owner of the Event on Click platform (legal name: Association “Graduates living out of a suitcases”, Poland in Europe) with the participants’ data for processing in order to ensure the proper functioning of the platform.
    3. The organizer may use participants’ personal data only for purposes related to the organized event.
    4. The Organizer cannot, based on the consents declared by the participant during registration: send newsletters or any commercial information by electronic means, conduct telemarketing activities using the participant’s telephone number.
    5. In order for the organizer to use the participant’s data for marketing purposes, the participant must consent to it. For this purpose, you must use your own external solutions.
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    Any person, company or organization can activate online payments in their organizer account.

    You do not need to sign any contracts, and the entire process of creating and configuring an account will take several minutes.

    Instructions for activating online payments

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    You cannot change the participant’s data yourself. If the participant provided incorrect or incorrect data during registration, please contact us by e-mail providing the correct participant data.

    Alternatively: the participant can re-register and you can cancel the older ticket, which will be deleted after a short time (within approximately 1 day).

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    Go to the “Participants” tab in your panel and then click “Edit” next to the selected participant. On the ticket edit page there is a simple form with 2 options:

    1. Sending an individual message to the participant: the content of your message will be saved in the order history.
    2. Adding a private note to the ticket that will only be visible to you: the content of the note will also be visible in the order history.
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    Write us a message from the email address associated with your organizer account. All your settings and events will be irreversibly deleted.

    The data of participants of your events are stored in accordance with the adopted principles set out in the privacy policy.

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    If you would like to hide the invoice details form from view when registering for an event, please go to your account settings to find the appropriate options. Remember that this does not release you from the obligation to issue invoices to participants who make such a request to you.

    You, as the event organizer and ticket seller, are responsible for issuing invoices to participants. The participants’ money goes directly to the bank account you indicate or a technical account on the online payment operator’s website.

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    Participants’ data can be downloaded as a file and is available in two places:

    1. “Events” tab. In the edition of each event there is a tab with a list of participants, which you can download to an Excel file.
    2. “Participants” tab, where you can download all participants’ data to a CSV file or filtered data to an Excel file.
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    A help article on this topic is available on a dedicated page.

    QR code scanning instructions

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    A help article on this topic is available on a dedicated page.

    Instructions for sending PDF certificates to participants of your events

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    If you cancel an event, users must be refunded for their tickets. The return must be made as soon as possible. The procedure depends on the ticket payment method chosen by the user. As a rule, the refund should be made using the same channel as the incoming transaction.

     

    The user made the payment via traditional transfer to your bank account

    1. Ask the user to provide the bank account number for the refund. By default, making a return transfer to the bank account from which the payment was previously made is risky.
    2. The user could make the transfer at a bank’s counter. He will then not see the actual bank account owned by the user in his electronic banking.
    3. The user may have made a transfer from a Revolut account (or other similar financial institutions): the funds to your bank account are then most often transferred via a local bank, so as a recipient you only see the technical bank account number of the payment intermediary, not the user’s source bank account number . The user is not the owner of the technical account of the intermediary bank and has no access to it.
    4. The client will receive a refund within a period depending on the completion of the Elixir session by the sender’s bank (serving your bank account) and the recipient’s bank (serving the bank account indicated by the user).

     

    The user paid for the ticket using online payment

    1. A ticket with the status “Refund” does not result in an actual refund in the online payment operator’s system. You must refund the funds yourself from your online payment operator account.
    2. Go to ticket editing and click the “Open the online transaction page” button. You will go to the transaction page on the online payment operator’s website, where you will find the refund action button.
    3. The refund amount is fully charged from the available funds in your online payment processor account.
    4. The refund is processed by the online payment operator without any intermediary of Event on Click platform.
      The refund processing time by the online payment operator is from 5 to 10 business days (more information the page opens in a new window) and depends, among others, on: from the payment channel selected by the user. Most often it is 2-3 business days.
    5. If a customer is waiting longer for a refund, they can contact Stripe support the page opens in a new window or their bank account.
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    When editing the event, you can enter an abbreviation of the time zone name to indicate the local time for the place of residence of the event participants.

    Shortcut Time zone name UTC
    ACDT Saving time for summer time in Australia UTC+10:30
    ACST Australian Central Standard Time UTC+09:30
    ACT Acre time UTC−05
    ACT ASEAN Common Time UTC+08
    ADT Atlantic Daylight Time UTC−03
    AEDT Australian Eastern Daylight Time UTC+11
    AEST Australian Eastern Standard Time UTC+10
    AFT Time in Afghanistan UTC+04:30
    AKDT Alaska Daylight Time UTC−08
    AKST Alaska Standard Time UTC−09
    AMST Amazon Summer Time (Brazil) UTC−03
    AMST Armenia summer time UTC+05
    AMT Amazon Time (Brazil) UTC−04
    AMT Armenia Time UTC+04
    ART Argentina Time UTC−03
    AST Saudi Standard Time UTC+03
    AST Atlantic Standard Time UTC−04
    AWDT Australian Western Daylight Time UTC+09
    AWST Australian Western Standard Time UTC+08
    AZOST Azores Standard Time UTC−01
    AZT Azerbaijan time UTC+04
    BDT Brunei time UTC+08
    BDT Bangladesh Daylight Time UTC+06
    BIOT British Indian Ocean Time UTC+06
    BIT Baker Island Time UTC−12
    BOT Bolivia Time UTC−04
    BRST Brasilia summer time UTC−02
    BRT Brazil time UTC−03
    BST Bangladesh Standard Time UTC+06
    BST Bougainville standard time UTC+11
    BST British Summer Time (British Standard Time from
    February 1968 to October 1971)
    UTC+01
    BTT Bhutan Time UTC+06
    CAT Central Africa Time UTC+02
    CCT Cocos Islands Time UTC+06:30
    CDT Central Daylight Time (North America) UTC−05
    CDT Summer time in Cuba UTC−04
    CEDT Central European Summer Time UTC+02
    CEST Central European Summer Time (compare HAEC) UTC+02
    CET Central European Time UTC+01
    CHADT Chatham Daylight Time UTC+13:45
    CHAST Chatham Standard Time UTC+12:45
    CHOT Choibalsan UTC+08
    ChST Chamorro Standard Time UTC+10
    CHUT Chuuk Time UTC+10
    CIST Clipperton Island Standard Time UTC−08
    CIT Central Indonesia Time UTC+08
    CKT Cook Island Time UTC−10
    CLST Chile summer time UTC−03
    CLT Chile Standard Time UTC−04
    COST Colombia summer time UTC−04
    COT Colombia time UTC−05
    CST Central Standard Time (North America) UTC−06
    CST China Standard Time UTC+08
    CST Central Standard Time (Australia) UTC+09:30
    CST Central Summer Time (Australia) UTC+10:30
    CST Cuba Standard Time UTC−05
    CT China time UTC+08
    CVT Time in Cape Verde UTC−01
    CWST Central Western Standard Time (Australia)
    unofficial
    UTC+08:45
    CXT It’s time for Christmas Island UTC+07
    DAVT Davis Time UTC+07
    DDUT Time for Dumont d’Urville UTC+10
    DFT AIX Central European Time UTC+01
    EASST Easter Island Standard Daylight Time UTC−05
    EAST Easter Standard Time UTC−06
    EAT East African Time UTC+03
    ECT Eastern Caribbean Time (does not recognize DST) UTC−04
    ECT Ecuador Time UTC−05
    EDT Eastern Daylight Time (North America) UTC−04
    EEDT Eastern European Time UTC+03
    EEST Eastern European summer time UTC+03
    EET Eastern European Time UTC+02
    EGST East Greenland summer time UTC+00
    EGT East African Time UTC−01
    EIT Eastern Indonesian Time UTC+09
    EST Eastern Standard Time (North America) UTC−05
    EST Eastern Standard Time (Australia) UTC+10
    FET Eastern European Time UTC+03
    FJT Fiji Time UTC+12
    FKST Falkland Islands Standard Time UTC−03
    FKST Falkland Islands – summer time UTC−03
    FKT Falkland Islands Time UTC−04
    FNT Fernando de Noronha Time UTC−02
    GALT Galapagos Time UTC−06
    GAMT Gambier Islands UTC−09
    GET Georgia Standard Time UTC+04
    GFT French Guiana Time UTC−03
    GILT Time on Gilbert Island UTC+12
    GIT Gambier Island Time UTC−09
    GMT Central European Time UTC
    GST South Georgia and the South Sandwich Islands UTC−02
    GST Gulf Standard Time UTC+04
    GYT Guyana UTC−04
    HADT Hawaii-Aleutian Daylight Saving Time UTC−09
    HAEC Heure Avancée d’Europe Centrale name of Francis
    for CEST
    UTC+02
    HAST Hawaii-Aleutian Standard Time UTC−10
    HKT Hong Kong Time UTC+08
    HMT Time on Heard and McDonald Islands UTC+05
    HOVT Khovd time UTC+07
    HST Hawaii Standard Time UTC−10
    IBST International Business Standard Time UTC
    ICT Indochina time UTC+07
    IDT Israel Daylight Time UTC+03
    IOT Indian Ocean Time UTC+03
    IRDT Iran Daylight Time UTC+04:30
    IRKT Irkutsk time UTC+08
    IRST Iran Standard Time UTC+03:30
    IST Indian Standard Time UTC+05:30
    IST Irish Standard Time UTC+01
    IST Israel Standard Time UTC+02
    JST Japan Standard Time UTC+09
    KGT Kyrgyzstan time UTC+06
    DICE Kosrae Time UTC+11
    GRADE Krasnoyarsk Time UTC+07
    KST Korea Standard Time UTC+09
    LHST Lord Howe Standard Time UTC+10:30
    LHST Lord Howe Summer Time UTC+11
    LINT Line Islands Time UTC+14
    MAGT Magadan Time UTC+12
    MART Marquesas Islands Time UTC−09:30
    MAWT Mawson Station Time UTC+05
    MDT Mountain Daylight Time (North America) UTC−06
    MET Central European Time Same zone as CET UTC+01
    MEST Central European Summer Time Same zone as CEST UTC+02
    MHT Marshall Islands UTC+12
    MIST Macquarie Island station time UTC+11
    MIT Marquesas Islands Time UTC−09:30
    MMT Myanmar Time UTC+06:30
    MSK Moscow time UTC+03
    MST Malaysia Standard Time UTC+08
    MST Mountain Standard Time (North America) UTC−07
    MST Myanmar Standard Time UTC+06:30
    MUT Mauritius time UTC+04
    MVT MaldivesTime UTC+05
    MYT Malaysia Time UTC+08
    NCT New Caledonia Time UTC+11
    NDT Newfoundland Time Summer Time UTC−02:30
    NFT Norfolk Time UTC+11:00
    NPT Nepal Time UTC+05:45
    NST Newfoundland Standard Time UTC−03:30
    NT Newfoundland Time UTC−03:30
    NUT Niue Time UTC−11
    NZDT New Zealand summer time UTC+13
    NZST New Zealand Standard Time UTC+12
    OMST Omsk time UTC+06
    ORATE Oral time UTC+05
    PDT Pacific Daylight Savings Time (North America) UTC−07
    PET Peru Time UTC−05
    PETT Kamchatka time UTC+12
    PGT Papua New Guinea Time UTC+10
    PHOT Time on Phoenix Island UTC+13
    POINTS Pakistan Standard Time UTC+05
    PMDT Saint Pierre and Miquelon Summer Time UTC−02
    PMST Saint Pierre and Miquelon Standard Time UTC−03
    PONT Pohnpei Standard Time UTC+11
    PST Pacific Standard Time (North America) UTC−08
    PST Philippine Standard Time UTC+08
    PUST Paraguay – Summer Time (South America) UTC−03
    QUESTION Paraguay (South America) UTC−04
    RET Réunion Time UTC+04
    ROTT Rother Research Station time UTC−03
    SAKT Time on Sakhalin Island UTC+11
    SAMT Samara time UTC+04
    SAST South African Standard Time UTC+02
    SBT Solomon Islands Time UTC+11
    SCT Seychelles time UTC+04
    SGT Singapore Time UTC+08
    SLST Sri Lanka Standard Time UTC+05:30
    SRET Srednekolymsk Time UTC+11
    SRT Suriname time UTC−03
    SST Samoa Standard Time UTC−11
    SST Singapore Standard Time UTC+08
    SYOT Time at Showa Station UTC+03
    TAHT Tahiti time UTC−10
    THA Thailand Standard Time UTC+07
    TFT Indian/Kerguelen UTC+05
    TJT Tajikistan time UTC+05
    TKT Tokelau time UTC+13
    TLT Timor Leste Time UTC+09
    TMT Turkmenistan time UTC+05
    TOT Tonga Time UTC+13
    TVT Tuvalu Time UTC+12
    UCT Coordinated Universal Time UTC
    ULAT Ulaanbaatar time UTC+08
    USZ1 Kaliningrad time UTC+02
    UTC Coordinated Universal Time UTC
    UYST Uruguay summer time UTC−02
    UYT Uruguay Standard Time UTC−03
    UZT Uzbekistan time UTC+05
    VET Venezuelan Standard Time UTC−04:30
    VLAT Vladivostok Time UTC+10
    VOLT Volgograd time UTC+04
    VOST Vostok station time UTC+06
    VUT Vanuatu time UTC+11
    WAKT Wake Island Time UTC+12
    WAST West Africa summer time UTC+02
    WAT West Africa Time UTC+01
    WEDT Western European Time UTC+01
    WEST Summer time in Western Europe UTC+01
    WET Western European Time UTC
    WIT Western Indonesian Time UTC+07
    WST Western Standard Time UTC+08
    YAKT Time in Yakutsk UTC+09
    YEKT Ekaterinburg time UTC+05
    Z Zulu Time (Coordinated Universal Time) UTC
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    If the participant has not paid: cancel his/her ticket. Canceling a ticket means that the number of available seats for the event (if a seating limit has been set) will increase by the number of canceled tickets.

     

    If the participant has paid for the ticket and you want to make a refund

    • When editing the ticket, select the “Money back” status. The participant will receive an automatic e-mail about the refund. This action does not result in an actual refund in the payment processor’s system.
    • The refund must be made independently, e.g. by making a traditional transfer to the bank account number obtained from the participant or using the refund function on the online payment operator’s website. In the ticket edition you will find a direct link to the transaction page on the payment operator’s website, where you can make a refund.

     

    If you return the money by making a traditional bank transfer

    • Obtain the participant’s bank account number for the refund
    • The ticket purchaser’s bank account number visible in your electronic banking may not be his or her actual account number, as the participant could have made a transfer at a bank counter.
    • A special case is when the participant made a transfer from a Revolut account (or other similar financial institutions). Funds from this type of accounts may additionally be indirectly handled by a local bank, so in your electronic banking you will only see the technical bank account number of the payment intermediary, and not the source bank account number of the participant. Making a transfer to this technical account of the intermediary bank will not result in a refund to the participant, because the participant is not the owner of this account and does not have access to it. This account is created automatically based on an agreement between Revolut (or similar institutions) and your local intermediary bank.

     

    Do I have to refund the participant’s money if the participant to resigns?

    When purchasing a ticket, a sales contract is concluded between the buyer and the seller, i.e. the event organizer. The possibility of withdrawing from the contract is regulated by local law.

    Even if local law does not provide for the ticket purchaser to withdraw from the contract, as the event organizer you may (but do not have to) refund the money for the unused ticket. As a seller, you may assume a wider scope of liability than provided for by law.

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    You can create 3 types of events:

    Additionally, page to sale of files (as part of a simple event): e. g. PDF ebooks, MP3 tracks.

    Only simple events are available in the free plan.

    View sample events

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    There are several cases, as it depends on the ticket payment methods you have activated.

    Online payment

    Thanks to fast payments, the participant’s payment will reach you quickly. The ticket status will be automatically approved and the participant will immediately receive an e-mail with the ticket. This is the most convenient form of selling tickets online.

    Bank transfer

    If the participant pays this way, you must wait until the money is credited to the bank account you have indicated. Only after observing the payment, you should go to the organizer’s panel and approve the ticket. Then an e-mail with the ticket will be sent to the participant.

    Free event

    If a participant is registering for a free event, your approval will be required. The participant will receive a ticket when you change the status of his ticket to approved.

    When organizing events, it is common for users to register multiple times for the same event. Thanks to the ticket search engine, you can check all registrations of a given person by name, and then you can cancel duplicate tickets or tickets containing incorrect data. A common practice for users when they make a mistake while entering data in the registration form is to re-register. Before canceling duplicate tickets, it is worth comparing ticket details for the same person (especially the e-mail address) to verify whether any tickets contain errors, e.g. typos or missing words.

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    When the event is paid, the participant can provide invoice details during registration. Invoice data is available in 2 places:

    1. In the “Participants” tab, in the details of a given ticket.

    2. In a CSV file that you can download in the “Participants” tab (“Export all to CSV” button).

    If you would like to hide the invoice details form from view when registering for an event, please go to your account settings to find the appropriate options. Remember that this does not release you from the obligation to issue invoices to participants who make such a request to you.

    You, as the event organizer and ticket seller, are responsible for issuing invoices to participants. The participants’ money goes directly to the bank account you indicate or a technical account on the online payment operator’s website.

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    The event organizer is the exclusive ticket seller for its event. The event organizer is responsible for issuing invoices for tickets to participants.

Missing answer to your question? Write to us: my@eventon.click