Start online payments

Any event organizer, whether an individual or a company or organization, can use online payments.

You do not sign a classic contract with the payment operator, but accept the regulations when registering on the website of the payment operator Stripe.com.

Available payment online methods

A. Payments immediate
(activation in the organizer's account settings)

Payment card & credit card
Online wallets: Google Pay, Apple Pay, Link.com
Regional methods in Europe: Blik, Przelewy24 (quick transfers to many banks)
Other local payment methods: Bancontact (Belgium), iDEAL (Netherlands), Giropay (Germany)

B. Payments deferred
(activation on the event edition page)

Klarna

The commission for each participant's transaction online is

A. Payments immediate

Ticket sales in USD: 6% + $1
Ticket sales in EUR: 6% + €1
Ticket sales in PLN: 4% + zl1

B. Payments deferred

Ticket sales in USD: 7% + $5
Ticket sales in EUR: 7% + €5
Ticket sales in PLN: 7% + zl5

To activate online payments on your organizer account, sign up on Stripe.com. Registration and account configuration will take you several minutes.

The money from participants will be available in your Stripe account, from where you can withdraw it to your bank account.

Step by step

1. Sign up on Stripe.com

Go to Stripe.com and sign up. Direct link to the registration form: https://dashboard.stripe.com/register

Once you're logged into your Stripe account, you'll see an orange "Activate account" button at the top of the page. Click there to set up your account. It will take you several minutes.

2. Set up your Stripe account

When setting up your account, or after some time, Stripe may ask you to send a scan of a document confirming your identity (e.g. an ID document) or the legal status of your company or organization. Pay attention to messages in your Stripe account.

Legal form (Business structure)
If you do not have a company and want to sell tickets as an individual, select the "Sole Proprietor" option in the "Type of business" field.

Settlement currency (Bank details)
Define your primary settlement currency and the bank account number in that currency to which you want to receive withdrawals from Stripe. Then you will also add other currencies in which you want to sell tickets.

Taxes (Tax calculation)
Select "Not right now" to pay your taxes yourself. Ticket prices displayed on the event website are always gross amounts.

3. Link your Stripe account to your event organizer account

Go to your organizer account on Event on Click.
Activate any organizer plan.
Next, find the "Online payments" tab in the settings.
Click "Go to Stripe Integration."
On the next page, start the integration process by clicking "Connect to Stripe".

After successful integration, you will see the message "Your account is connected to Stripe" in your organizer account.

4. Create a test event, test online payments

Create a test event with a "hidden" status so that it is not visible to others. Will choose the sales currency. Set the ticket price min. $0,5 / €0,5 / zł2. Then purchase a ticket for this event to test online payments.
In the event edition page, you can optionally enable Klarna deferred payments.
Once you make an online payment, your ticket will be automatically approved. You can check it in the organizer's panel, in the "participants" tab.
Pay attention to the emails you will receive as an event organizer and as a participant. An automatic message with the ticket will be sent to the participant's email address provided during registration.

Sample online transaction

Note the address of the payment page where the participant makes the payment: this is a dedicated payment page on Stripe.com. The ticket number and the name of the organizer are visible on the payment page.

Email notifications

When editing your account on Stripe Strona otwiera się w nowym oknie, it is worth activating email notifications when you receive a payment from a participant. Go to the "Direct payments" section and activate "Successful payments" notifications.

After your participant completes the payment, you will receive 2 emails:

Message from the Event on Click website about a new participant
Message from Stripe.com about a new payment (if you enable these email notifications yourself)

5. Additional information

Additional technical information regarding online payment methods and currencies can be found at Online payment methods and currencies.

Have a question about online payments? Write to us: my@eventon.click