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Online payments

Start selling tickets online

from 1,5% + 1 €/$

commission on online ticket sales

Activate online payments

  • Quick online payment setup
  • Without any contracts or formalities
  • For private persons, companies and organizations
  • 30 online payment methods
  • Currency of ticket sales: EUR, PLN, USD

Activation instructions

Basic information

Any event organizer, whether an individual or a company or organization, can use online payments.

Register as an event organizer to integrate with the online payment operator from your account. When integrating with an online payment operator, you will create your own account in the payment operator's system.

You do not sign a classic contract with the payment operator, but accept the regulations when registering in the payment operator's system.

Integration of your organizer account with the payment processor takes about 5 minutes and allows you to immediately accept online payments.

The money from your customers will be immediately available in your Stripe account, from where you can withdraw it to your bank account.

Online payment methods available

Commissions apply to all currencies (EUR, PLN, USD) and all types of online payments (immediate payments, deferred payments).

Commission amount for each online sale:

  • Pro plan = Stripe commission only
  • Flex plan = 2% Event on Click commission + Stripe commission

Some online payment methods require you to enable them individually in your Stripe account, as they may have specific legal requirements in your country or industry.

The amount of Stripe's commission depends on the country of tax residence of the event organizer.

 

Instant payments
(activated in the organizer's account settings)

  1. Amazon Pay
  2. Apple Pay
  3. Bancontact
  4. Blik
  5. Bizum
  6. Cartes Bancaires
  7. Cards
  8. Cash App Pay
  9. EPS
  10. Google Pay
  11. iDEAL / Wero
  12. Link
  13. MB WAY
  14. MobilePay
  15. Multibanco
  16. PayPal
  17. PayTo
  18. Przelewy24
  19. Revolut Pay
  20. Satispay
  21. Swish
  22. TWINT

Deferred payments
(activates in event edition)

Country means the location of the person making the ticket payment.

  • Affirm (Canada, United States)
  • Afterpay / Clearpay (Australia, Canada, United States, United Kingdom)
  • Alma (Belgium, France, Spain, Luxembourg, Netherlands, Italy)
  • Billie (Austria, Denmark, Finland, France, Spain, Netherlands, Germany, Norway, Switzerland, Sweden, United Kingdom)
  • Klarna (Australia, Austria, Belgium, Czech Republic, Denmark, Finland, France, Greece, Spain, Ireland, Canada, Germany, Norway, Netherlands, Poland, Portugal, Romania, United States, Switzerland, Sweden, United Kingdom, Italy)
  • Scalapay (European Union countries)
  • SeQura (Spain)
  • Sunbit (United States)
  • Zip (Australia, United States)

The currency in your Stripe account

  • When you create your own Stripe account, you will need to select a default currency in which your Stripe account will be held. This currency may be different from the currency in which online payment transactions are made.
  • The choice of default currency should match your main business currency and the currency in which you plan to receive payments to your bank account. Stripe fees are charged in your default account currency. This may affect currency conversion and final transaction costs. Currency availability may depend on your account country. Not all currencies are available for every country.
  • Tickets are sold in Event on Click in 3 currencies: EUR, USD, PLN, however, users purchasing tickets will be able to pay in their local currency. Thanks to the "price adaptation" function, the currency will be converted from the currency of the person paying to the currency of your event. Some payment methods have limitations - they only work with specific currencies.
  • The cost of converting a transaction using the "Adaptive Pricing" function is usually 2% of the transaction value. The "Adaptive Pricing" feature is enabled by default in your Stripe account, which you can disable.
  • If you plan to sell event tickets in multiple currencies, you can define additional currencies in your Stripe account to transfer funds from Stripe to your currency bank account after receiving payments from attendees.

Availability of online payment methods

The availability of online payment methods when purchasing a ticket for your event depends on:

  1. The location of your Stripe account, the country of tax residence you selected when creating your Stripe account.
  2. Your Stripe account settings. Some online payment methods require your individual activation, as they may have special legal requirements in your country and the requirements of the external payment operator (e.g. your company's industry).
  3. The location of the user purchasing the ticket, to which, in addition to global payment methods, regional payment methods will be dynamically adjusted. Stripe detects the user's location based on: IP address, browser settings, transaction currency, address data (if available).
  4. Failure to submit verification documents or required information may result in some payment methods being unavailable.
  5. Currency compatibility: Some payment methods only work with specific currencies in which sales are made.

 

Over 30 payment methods in alphabetical order

 

Affirm

  • payment method type: deferred payment ("buy now, pay later")
  • availability in the region: Canada, United States
  • supported currencies: CAD, USD

Afterpay / Clearpay

  • payment method type: deferred payment ("buy now, pay later")
  • availability in the region: Australia, Canada, United States, United Kingdom
  • supported currencies: AUD, CAD, GBP, USD

Alma

  • payment method type: deferred payment ("buy now, pay later")
  • availability in the region: France, Spain, Luxembourg, Netherlands, Italy
  • supported currencies: EUR

Amazon Pay

  • payment method type: instant payment (wallet)
    regional availability: worldwide availability
  • supported currencies: AUD, CHF, DKK, EUR, GBP, HKD, JPY, NOK, NZD, SEK, USD, ZAR

Apple Pay

Bancontact

  • payment method type: instant payment (bank redirection)
  • vailability in the region: Belgium
  • supported currencies: EUR

Billie

  • payment method type: deferred payment ("buy now, pay later")
  • availability in the region: Austria, Denmark, Spain, the Netherlands, Finland, France, Germany, Norway, Switzerland, Sweden, Great Britain
  • supported currencies: CHF, DKK, EUR, GBP, NOK, SEK

Blik

  • payment method type: instant payment (bank redirection)
  • availability in the region: Poland
  • supported currencies: PLN

Bizum

  • payment method type: instant payment
  • availability in the region: Spain
  • supported currencies: EUR

Cards

  • payment method type: card (instant payment)
  • supported card brands: American Express, Discover & Diners Club, eftpos Australia, Japan Credit Bureau (JCB), Mastercard, Visa
  • Stripe splits the cards in its commission pricing for standard and premium cards
  • regional availability: worldwide availability, but individual card brands have their own regional restrictions
  • supported currencies: all currencies supported by Stripe except currencies reserved for individual card brands
  • regional coverage of individual card brands:
    • American Express: availability worldwide except India
    • Discover & Diners Club: worldwide availability
    • eftpos: Australia
    • Japan Credit Bureau (JCB): worldwide availability
    • Mastercard: Availability worldwide
    • Visa: availability Worldwide

Cartes Bancaires

  • payment method type: card (instant payment)
  • activate method: activate the method yourself in your Stripe account settings
  • supported card brands: Cartes Bancaires is a local payment card network in France. Most of the network's cards are co-branded with Visa or Mastercard. European Union regulations require companies in the European Economic Area that handle these types of cards to ensure that customers choose their preferred card network at the time of payment.

Cash App Pay

  • payment method type: instant payment (wallet)
  • availability in the region: United States
  • supported currencies: USD

EPS

  • payment method type: instant payment (bank redirection)
  • availability in the region: Austria
  • supported currencies: EUR

Google Pay

iDEAL / Wero

  • payment method type: instant payment (bank redirection)
  • availability in the region: Netherlands
  • supported currencies: EUR

Klarna

  • payment method type: deferred payment ("buy now, pay later")
  • availability in the region: Australia, Austria, Belgium, Czech Republic, Denmark, Finland, France, Greece, Spain, Ireland, Canada, Netherlands, Germany, Norway, New Zealand, Poland, Portugal, Romania, United States, Switzerland, Sweden, United Kingdom, Italy
  • supported currencies: AUD, CAD, CHF, CZK, DKK, EUR, GBP, NOK, NZD, PLN, RON, SEK, USD

Link

MB WAY

  • payment method type: instant payment (wallet)
  • availability in the region: Portugal
  • supported currencies: EUR
  • limitations: Processing of transactions in amounts up to EUR 5,000. MB WAY users have a default daily cumulative limit of EUR 1,000, which they can increase to EUR 10,000 in the MB WAY app.

MobilePay

  • payment method type: instant payment (wallet)
  • activate method: activate the method yourself in your Stripe account settings
  • availability in the region: Denmark, Finland
  • supported currencies: DKK, EUR, NOK, SEK
  • additional fees: MobilePay charges a fixed monthly membership fee of DKK 35 to all companies registered in Denmark that use its services. Stripe charges this fee once a month (if applicable), and we automatically deduct the amount due from your Stripe balance.

Multibanco

  • payment method type: instant payment
  • regional availability: Portugalia
  • supported currencies: EUR

PayPal

  • payment method type: instant payment (wallet)
  • activate method: activate the method yourself in your Stripe account settings
  • regional availability: worldwide availability
  • supported currencies: AUD, CAD, CHF, CZK, DKK, EUR, GBP, HKD, NOK, NZD, PLN, SEK, SGD, USD

PayTo

Przelewy24

  • payment method type: instant payment (bank redirection)
  • availability in the region: Poland
  • supported currencies: EUR, PLN

Revolut Pay

  • payment method type: instant payment (wallet)
  • availability in the region: European Union countries, Great Britain
  • supported currencies: DKK, EUR, GBP, HUF, PLN, RON

Satispay

  • payment method type: instant payment (wallet)
  • availability in the region: European Union countries
  • supported currencies: EUR

Scalapay

  • payment method type: deferred payment ("buy now, pay later")
  • availability in the region: European Union countries
  • supported currencies: EUR

SeQura

  • payment method type: deferred payment ("buy now, pay later")
  • availability in the region: Spain
  • supported currencies: EUR

Sunbit

  • payment method type: deferred payment ("buy now, pay later")
  • availability in the region: United States
  • obsługiwane waluty: USD

Swish

  • payment method type: instant payment
  • availability in the region: Sweden
  • supported currencies: SEK

TWINT

  • payment method type: instant payment (bank redirection)
  • activate method: activate the method yourself in your Stripe account settings
  • availability in the region: Switzerland
  • supported currencies: CHF
  • restrictions: maximum transaction amount is CHF 5,000

ZIP

  • payment method type: deferred payment ("buy now, pay later")
  • availability in the region: Australia, United States
  • supported currencies: AUD, USA

General rules for online payments

Learn about the functionality of accepting payments from participants

  • Starting online payments

    You start online payments at the organizer's account level. In the panel you will find the appropriate settings in the "Online payments" tab. These are global settings for all your events.

  • Optional traditional transfer

    You can optionally set the traditional transfer payment method at the level of a given event. In the event edition, there is a special field where you can enter the transfer details. This data will be sent to the participant after registering for the event.

    In this situation, you will not pay Event on Click any commission on the transaction. Once the participant's payment has been credited to your bank account, validate the ticket so that a message with the ticket is sent to that user.

  • Deferred payments

    In the event edition, you can activate the "buy now, pay later" payment option. The ticket buyer usually has two options for repaying the amount due without additional fees: repayment in full after 30 days or spreading the repayment into 3 equal installments.

    Before activating this option, make sure you have at least 1 deferred payment method active in your Stripe account settings.

  • The participant decides on the payment method

    You can activate various payment methods: instant online payments, online deferred payments, and at the same time provide participants with details for making a traditional bank transfer. The participant will decide how to pay for the ticket.

  • Participants pay directly to the organizer

    Participants' online payments go directly to your technical account on the website of the payment operator Stripe, from where you will withdraw the funds to your bank account.

  • Refunds to participant

    Any refunds to the participant should be made directly from the account on the payment operator's website. Changing the ticket status to "Refund of payment" in the organizer's panel does not result in an actual refund from your account on the Stripe payment operator's website.

  • Setting the ticket price

    Set one ticket price or different variants. These may be regular prices or promotional prices for a specific period. You can also allow the user to purchase a ticket at any price.

    "Pay what you want" is an option in the event settings that allows your recipients to decide on the ticket price themselves.

    How does the "Pay what you want" option work?

  • The most important legal aspects

    1. The ticket and digital product sales agreement is concluded between the user and the seller, who is responsible for issuing invoices.
    2. The user pays for the ticket or digital product directly to the seller's bank account or via online payment to the seller's Stripe technical account.
    3. There are no additional fees or commissions for the user purchasing the ticket or digital product. The user only pays the amount specified by the seller.
    4. Event on Click is not a party to the sales agreement, is not a payment intermediary, is not an event organizer or co-organizer, and is not a seller of digital products.

    Platform regulations

Have a question about online payments? Write to us: my@eventon.click