When will the participant receive his ticket?
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- „Send free ticket” function
- Can multiple tickets be purchased in an order?
- Does the participant have to have a printed ticket?
- Generating a bearer ticket
- How do I create an event with ticket variants?
- How long is participant data stored?
- How to activate online payments?
- How to change the participant’s data provided when registering for the event?
- How to create your own notes for individual tickets?
- How to delete an organizer account?
- How to hide the invoice data form?
- How to prepare a list of event participants?
- How to scan QR codes on tickets?
- How to sell files?
- How to send a certificate to participants?
- I’m canceling the event. How to return the money?
- Invoices for event participants – Integration of the organizer’s account with the inFakt.pl and wFirma.pl platforms
- List of time zones
- Uploading your own files – allowed file types and maximum sizes
- What to do when a participant to resign from the event? Do I have to refund my ticket?
- What types of events are there?
- When will the participant receive his ticket?
- Where can I find the invoice details provided by the participant?
- Who is responsible for issuing invoices for tickets for event participants?
There are several cases, as it depends on the ticket payment methods you have activated.
Online payment
Thanks to fast payments, the participant’s payment will reach you quickly. The ticket status will be automatically approved and the participant will immediately receive an e-mail with the ticket. This is the most convenient form of selling tickets online.
Bank transfer
If the participant pays this way, you must wait until the money is credited to the bank account you have indicated. Only after observing the payment, you should go to the organizer’s panel and approve the ticket. Then an e-mail with the ticket will be sent to the participant.
Free event
If a participant is registering for a free event, your approval will be required. The participant will receive a ticket when you change the status of his ticket to approved.
When organizing events, it is common for users to register multiple times for the same event. Thanks to the ticket search engine, you can check all registrations of a given person by name, and then you can cancel duplicate tickets or tickets containing incorrect data. A common practice for users when they make a mistake while entering data in the registration form is to re-register. Before canceling duplicate tickets, it is worth comparing ticket details for the same person (especially the e-mail address) to verify whether any tickets contain errors, e.g. typos or missing words.
Additionally, the event organizer can use their panel to:
- send a free ticket to a specific person by providing their name, surname and email address
- generate a bearer ticket without providing any personal data during stationary ticket sales