How long will my data be stored?
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- Can a private person without his or her own company be an organizer and sell tickets or files?
- Can I buy a ticket for many people at one time?
- Can I receive a certificate confirming my participation in the event?
- Do I need to print a ticket?
- How long will my data be stored?
- I didn’t receive a message with my ticket. Where can I download the ticket?
- I want to pay for the ticket later. Where can I find the link?
- The organizer canceled the event. When will I receive my refund?
- What are the available methods of payment for tickets?
- When can I cancel my ticket and get a refund?
- When will I receive my ticket?
- Who will I receive the invoice from?
We store your data for a period depending on the status of your ticket:
Ticket „Approved” / „Paid” / „Payment refund”: 6 months
Ticket „In progress”, „On hold” and „Waiting for payment”: 3 months
„Cancelled” ticket: 1 day
You can also request that your data be deleted more quickly. To do this, write us an e-mail from the e-mail address you provided when registering for the event.
We may cancel all your event registrations immediately.