18/09/2023
You will receive your ticket depending on the method of payment for your ticket. Online payment: you will receive your ticket immediately after making the payment. There will be a ticket download button visible on the order summary page. Bank transfer: you must wait until the money is credited to the organizer’s bank account. Only […]
18/09/2023
The organizer may send you a certificate confirming your participation in the event. The certificate in the form of a PDF file will be sent to the e-mail address provided when registering for the event. If you want to receive a certificate, please contact the event organizer. Each certificate has a unique number and key. […]
18/09/2023
The situation concerns an event with active online payments. After registering for the event, you will be redirected to the page with a link to online payment. If for some reason you want to pay for your ticket later, you will find a link to online payment in the message sent to you with the […]
18/09/2023
We store your data for a period depending on the status of your ticket: Ticket “Approved” / “Paid” / “Payment refund”: 6 months Ticket “In progress”, “On hold” and “Waiting for payment”: 3 months “Cancelled” ticket: 1 day You can also request that your data be deleted more quickly. To do this, write us an […]
18/09/2023
It depends on the event organizer. Typically, presenting a ticket on a mobile device is also accepted. In the case of a stationary event, it is important for the organizer to verify the QR code on your ticket. You can easily scan this code from your mobile phone’s display. If you have any doubts, please […]
18/09/2023
In each case, when you pay for a ticket, you make the payment directly to the organizer’s bank account or its technical account on the payment operator’s website. The ticket sales contract is concluded directly between the buyer and the seller, i.e. the event organizer. The event organizer is responsible for issuing invoices for ticket […]
18/09/2023
Sometimes it happens that the organizer cancels the event for various reasons. In this situation, you are entitled to a full refund of the funds spent on purchasing the ticket. The event organizer should refund the money as soon as possible. The timing of receiving your refund depends on how you paid for your […]
18/09/2023
When purchasing a ticket or files, an agreement is concluded between the buyer and the seller, i.e. the event organizer or file seller. The possibility of withdrawing from the contract is regulated by local law. The event or file seller’s website should contain detailed information about the seller: legal name and legal form, registered office […]
07/09/2023
Podczas zakupu biletu czy plików jest zawierana umowa między kupującym i sprzedającym, czyli organizatorem wydarzenia czy sprzedawcą plików. Możliwość odstąpienia od umowy reguluje Ustawa o Prawach Konsumenta (tekst ustawy o Prawach Konsumenta. Strona otwiera się w nowej stronie). W tym przypadku interesuje nas art. 38 stanowiący, kiedy prawo odstąpienia od umowy zawartej poza lokalem przedsiębiorstwa lub […]
03/08/2023
W tym tygodniu wprowadziliśmy możliwość sprzedaży biletow w dolarach (USD). W edycji wydarzenia możesz wybrać zatem jedną z trzech walut: PLN, EUR lub USD. Po wybraniu waluty USD lub EUR stałe elementy strony wydarzenia, formularza rejestracji czy biletu PDF zostaną przetłumaczone na język angielski.
