18/09/2023
Go to the “Participants” tab in your panel and then click “Edit” next to the selected participant. On the ticket edit page there is a simple form with 2 options: Sending an individual message to the participant: the content of your message will be saved in the order history. Adding a private note to the […]
18/09/2023
Write us a message from the email address associated with your organizer account. All your settings and events will be irreversibly deleted. The data of participants of your events are stored in accordance with the adopted principles set out in the privacy policy.
18/09/2023
A help article on this topic is available on a dedicated page. QR code scanning instructions
18/09/2023
A help article on this topic is available on a dedicated page. Instructions for creating events with ticket price variants
18/09/2023
Participants’ data are stored according to the principle: the data storage period depends on the ticket status. Ticket “Approved” / “Paid” / “Payment refund”: 6 months. “Pending”, “Processing” and “On hold” ticket: 3 months. “Cancelled” and “Failed” ticket: 1 day. The participant may request faster deletion of his/her data. Who is the administrator of personal […]
18/09/2023
Any person, company or organization can activate online payments in their organizer account. You do not need to sign any contracts, and the entire process of creating and configuring an account will take several minutes. Instructions for activating online payments
18/09/2023
Any person, company or organization can register on our platform as an organizer for free. We do not verify whether someone has or does not have the legal title to sell tickets for their events or sell files. This is not our job. Our task is to create sales opportunities for all interested parties. Familiarize […]
18/09/2023
A help article on this topic is available on a dedicated page. Files selling instructions
18/09/2023
You can create 3 types of events: Simple event Event with ticket price variants: read instructions for creating an event with ticket variants Bookable event: user selects a date and time on the calendar Additionally, page to sale of files (as part of a simple event): e. g. PDF ebooks, MP3 tracks. Only simple events […]
18/09/2023
There are several cases, as it depends on the ticket payment methods you have activated. Online payment Thanks to fast payments, the participant’s payment will reach you quickly. The ticket status will be automatically approved and the participant will immediately receive an e-mail with the ticket. This is the most convenient form of selling tickets […]
