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Autor: Event on Click

“Buy now, pay later” – Klarna deferred payments

22/02/2024

We have introduced a new payment method Klarna, which allows you to buy an event ticket but pay for it later. What does purchasing a ticket look like for an event participant? When using Klarna’s deferred payments, a participant does not incur any additional costs, he only pays for the ticket itself. A participant chooses the form of repayment: repayment within 30 days or division of the repayment into 3 equal installments.

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“Buy now, pay later” – Klarna deferred payments

“Kup teraz, zapłać później” – płatności odroczone Klarna

22/02/2024

Wprowadziliśmy nową metodę płatności Klarna, która pozwala użytkownikowi kupić bilet na wydarzenie, lecz zapłacić za niego później. Jak wygląda zakup biletu od strony uczestnika wydarzenia? Uczestnik korzystając z płatności odroczonych Klarna nie ponosi żadnych dodatkowych kosztów, płaci tylko za sam bilet. Uczestnik wybiera formę spłaty należności: spłata w ciągu 30 dni lub podział spłaty na 3 równe raty.

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“Kup teraz, zapłać później” – płatności odroczone Klarna

New payment methods popular in Western Europe

20/02/2024

Instant online payments are based on the fact that different payment methods appear dynamically on the operator’s payment page depending on the user’s location. For example, a user in Poland will see different available payment methods than a user in Western Europe. With these users in mind, we have introduced 3 new payment methods: Bancontact (popular in Belgium), iDEAL (popular in the Netherlands/Netherlands), Giropay (popular in Germany).

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New payment methods popular in Western Europe

Nowe metody płatności popularne w Europie Zachodniej

20/02/2024

Natychmiastowe płatności online polegają na tym, że na stronie płatności operatora pojawiają się dynamicznie różne metody płatności w zależności od lokalizacji użytkownika. Przykładowo, użytkownik w Polsce zobaczy inne dostępne metody płatności niż użytkownik z Europy Zachodniej. Z myślą o tych użytkownikach wprowadziliśmy 3 nowe metody płatności Bancontact (popularny w Belgii), iDEAL (popularny w Niderlandach/Holandii), Giropay (popularny w Niemczech).

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Nowe metody płatności popularne w Europie Zachodniej

Hello World!

19/09/2023

Hi! We are a platform for selling tickets online for events. Our platform has existed on the Polish market (Europe) for about 8 years. Over the last 2 months, we have been working intensively on the English version of our platform. If you are organizing an event, it is worth allowing your audience to purchase tickets online.

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Hello World!

Does the participant have to have a printed ticket?

18/09/2023

It’s up to you as the event organizer. We recommend that you also accept presenting your ticket on a mobile device. In both cases, you can easily scan the QR code on the ticket. How to scan QR codes on tickets?

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What to do when a participant to resign from the event? Do I have to refund my ticket?

18/09/2023

If the participant has not paid: cancel his/her ticket. Canceling a ticket means that the number of available seats for the event (if a seating limit has been set) will increase by the number of canceled tickets.   If the participant has paid for the ticket and you want to make a refund When editing the […]

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How to prepare a list of event participants?

18/09/2023

Participants’ data can be downloaded as a file and is available in two places: “Events” tab. In the edition of each event there is a tab with a list of participants, which you can download to an Excel file. “Participants” tab, where you can download all participants’ data to a CSV file or filtered data […]

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Where can I find the invoice details provided by the participant?

18/09/2023

When the event is paid, the participant can provide invoice details during registration. Invoice data is available in 2 places: 1. In the “Participants” tab, in the details of a given ticket. 2. In a CSV file that you can download in the “Participants” tab (“Export all to CSV” button). If you would like to […]

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How to change the participant’s data provided when registering for the event?

18/09/2023

You cannot change the participant’s data yourself. If the participant provided incorrect or incorrect data during registration, please contact us by e-mail providing the correct participant data. Alternatively: the participant can re-register and you can cancel the older ticket, which will be deleted after a short time (within approximately 1 day).

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