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Kategoria: For participants

Can a private person without his or her own company be an organizer and sell tickets or files?

18/09/2023

Any person, company or organization can register on our platform as an organizer for free. We do not verify whether someone has or does not have the legal title to sell tickets for their events or sell files. This is not our job. Our task is to create sales opportunities for all interested parties. Familiarize […]

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Can I buy a ticket for many people at one time?

18/09/2023

If the event organizer has not set up individual sales, you can purchase a maximum of 20 tickets within the same registration. Within the same registration, you can only buy tickets from the same organizer. After making the payment or the payment being approved by the organizer, you will receive 1 PDF file with individual […]

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What are the available methods of payment for tickets?

18/09/2023

This depends on the settings made by the event organizer. There are 2 ways to pay for tickets: Online payments: payment card & credit card, Google Pay, Apple Pay, Link.com, regional methods in Europe: Przelewy24 (fast transfers to 22 banks), Blik, Traditional transfer to the bank account indicated by the event organizer In each case, […]

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I didn’t receive a message with my ticket. Where can I download the ticket?

18/09/2023

If you paid for the ticket using online payment: the downloadable ticket is available on the order summary page. There is also a link to this page in the message sent to you. If you did not receive an email with a link to the page where you can download your ticket: check the spam folder […]

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Can I receive a certificate confirming my participation in the event?

18/09/2023

The organizer may send you a certificate confirming your participation in the event. The certificate in the form of a PDF file will be sent to the e-mail address provided when registering for the event. If you want to receive a certificate, please contact the event organizer. Each certificate has a unique number and key. […]

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When will I receive my ticket?

18/09/2023

You will receive your ticket depending on the method of payment for your ticket. Online payment: you will receive your ticket immediately after making the payment. There will be a ticket download button visible on the order summary page. Bank transfer: you must wait until the money is credited to the organizer’s bank account. Only […]

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I want to pay for the ticket later. Where can I find the link?

18/09/2023

The situation concerns an event with active online payments. After registering for the event, you will be redirected to the page with a link to online payment. If for some reason you want to pay for your ticket later, you will find a link to online payment in the message sent to you with the […]

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How long will my data be stored?

18/09/2023

We store your data for a period depending on the status of your ticket: Ticket “Approved” / “Paid” / “Payment refund”: 6 months Ticket “In progress”, “On hold” and “Waiting for payment”: 3 months “Cancelled” ticket: 1 day You can also request that your data be deleted more quickly. To do this, write us an […]

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Do I need to print a ticket?

18/09/2023

It depends on the event organizer. Typically, presenting a ticket on a mobile device is also accepted. In the case of a stationary event, it is important for the organizer to verify the QR code on your ticket. You can easily scan this code from your mobile phone’s display. If you have any doubts, please […]

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Who will I receive the invoice from?

18/09/2023

In each case, when you pay for a ticket, you make the payment directly to the organizer’s bank account or its technical account on the payment operator’s website. The ticket sales contract is concluded directly between the buyer and the seller, i.e. the event organizer. The event organizer is responsible for issuing invoices for ticket […]

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