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Category: For participants

The organizer canceled the event. When will I receive my refund?

18/09/2023

Sometimes it happens that the organizer cancels the event for various reasons. In this situation, you are entitled to a full refund of the funds spent on purchasing the ticket. The event organizer should refund the money as soon as possible.   The timing of receiving your refund depends on how you paid for your […]

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When can I cancel my ticket and get a refund?

18/09/2023

When purchasing a ticket or files, an agreement is concluded between the buyer and the seller, i.e. the event organizer or file seller. The possibility of withdrawing from the contract is regulated by local law. The event or file seller’s website should contain detailed information about the seller: legal name and legal form, registered office […]

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