18/09/2023
In the event edition, you can set individual sales, thanks to which the user will be able to buy only 1 ticket per order (registration). Otherwise, the user will be able to buy or acquire a maximum of 20 tickets, provided that the available ticket pool defined by you in the event edition allows it. […]
18/09/2023
If you would like to hide the invoice details form from view when registering for an event, please go to your account settings to find the appropriate options. Remember that this does not release you from the obligation to issue invoices to participants who make such a request to you. You, as the event organizer […]
18/09/2023
If you cancel an event, users must be refunded for their tickets. The return must be made as soon as possible. The procedure depends on the ticket payment method chosen by the user. As a rule, the refund should be made using the same channel as the incoming transaction. The user made the payment […]
18/09/2023
The event organizer is the exclusive ticket seller for its event. The event organizer is responsible for issuing invoices for tickets to participants.
18/09/2023
The “Send a ticket” function is available in the event edition. The function allows you to send 1 ticket to a specific person. Just provide the name, surname and e-mail address of the recipient. For an event with ticket variants, select a ticket variant from the list. After confirming the provided data in the form: […]
18/09/2023
If the event organizer has not set up individual sales, you can purchase a maximum of 20 tickets within the same registration. Within the same registration, you can only buy tickets from the same organizer. After making the payment or the payment being approved by the organizer, you will receive 1 PDF file with individual […]
18/09/2023
This depends on the settings made by the event organizer. There are 2 ways to pay for tickets: Online payments: there are many online payment methods available Traditional transfer to the bank account indicated by the event organizer In each case, when you pay for a ticket, you make the payment directly to the event […]
18/09/2023
If you paid for the ticket using online payment: the downloadable ticket is available on the order summary page. There is also a link to this page in the message sent to you. If you did not receive an email with a link to the page where you can download your ticket: check the spam folder […]
18/09/2023
The organizer may send you a certificate confirming your participation in the event. The certificate in the form of a PDF file will be sent to the e-mail address provided when registering for the event. If you want to receive a certificate, please contact the event organizer. Each certificate has a unique number and key. […]
18/09/2023
You will receive your ticket depending on the method of payment for your ticket. Online payment: you will receive your ticket immediately after making the payment. There will be a ticket download button visible on the order summary page. Bank transfer: you must wait until the money is credited to the organizer’s bank account. Only […]