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How to delete an organizer account?

18/09/2023

Write us a message from the email address associated with your organizer account. All your settings and events will be irreversibly deleted. The data of participants of your events are stored in accordance with the adopted principles set out in the privacy policy.

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How to scan QR codes on tickets?

18/09/2023

A help article on this topic is available on a dedicated page.

Czytaj dalej

How do I create an event with ticket variants?

18/09/2023

A help article on this topic is available on a dedicated page.  

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How long is participant data stored?

18/09/2023

Participants’ data are stored according to the principle: the data storage period depends on the ticket status. Ticket “Approved” / “Paid” / “Payment refund”: 6 months. “Pending”, “Processing” and “On hold” ticket: 3 months. “Cancelled” and “Failed” ticket: 1 day. The participant may request faster deletion of his/her data. Who is the administrator of personal […]

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How to activate online payments?

18/09/2023

Any private person, company or organization can activate online payments on their organizer account. You don’t sign a classic contract with a payment operator, and the entire process of creating and configuring an account will take several minutes.

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Can a private person without his or her own company be an organizer and sell tickets or files?

18/09/2023

Any person, company or organization can register on our platform as an organizer for free. We do not verify whether someone has or does not have the legal title to sell tickets for their events or sell files. This is not our job. Our task is to create sales opportunities for all interested parties. Familiarize […]

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How to sell files?

18/09/2023

A help article on this topic is available on a dedicated page.

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What types of events are there?

18/09/2023

You can create 2 types of events: Simple event Event with ticket price variants: Additionally, as part of a simple event, you can create: a page for selling files, e.g. PDF ebooks or MP3 tracks a sales page for access to video, e.g. online courses

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When will the participant receive his ticket?

18/09/2023

There are several cases, as it depends on the ticket payment methods you have activated. Online payment Thanks to fast payments, the participant’s payment will reach you quickly. The ticket status will be automatically approved and the participant will immediately receive an e-mail with the ticket. This is the most convenient form of selling tickets […]

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How to send a certificate to participants?

18/09/2023

A help article on this topic is available on a dedicated page.

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