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Category: For the organizers

How to hide the invoice data form?

18/09/2023

If you would like to hide the invoice details form from view when registering for an event, please go to your account settings to find the appropriate options. Remember that this does not release you from the obligation to issue invoices to participants who make such a request to you. You, as the event organizer […]

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I’m canceling the event. How to return the money?

18/09/2023

If you cancel an event, users must be refunded for their tickets. The return must be made as soon as possible. The procedure depends on the ticket payment method chosen by the user. As a rule, the refund should be made using the same channel as the incoming transaction.   The user made the payment […]

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Who is responsible for issuing invoices for tickets for event participants?

18/09/2023

The event organizer is the exclusive ticket seller for its event. The event organizer is responsible for issuing invoices for tickets to participants.

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“Send a ticket” function

18/09/2023

The “Send a ticket” function is available in the event edition. The function allows you to send 1 ticket to a specific person. Just provide the name, surname and e-mail address of the recipient. For an event with ticket variants, select a ticket variant from the list. After confirming the provided data in the form: […]

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List of time zones

18/09/2023

When editing the event, you can enter an abbreviation of the time zone name to indicate the local time for the place of residence of the event participants. Shortcut Time zone name UTC ACDT Saving time for summer time in Australia UTC+10:30 ACST Australian Central Standard Time UTC+09:30 ACT Acre time UTC−05 ACT ASEAN Common […]

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