Who is responsible for issuing invoices for tickets for event participants?
18/09/2023
The event organizer is the exclusive ticket seller for its event. The event organizer is responsible for issuing invoices for tickets to participants.
Month: September 2023
“Send a ticket” function
18/09/2023
The “Send a ticket” function is available in the event edition. The function allows you to send 1 ticket to a specific person. Just provide the name, surname and e-mail address of the recipient. For an event with ticket variants, select a ticket variant from the list. After confirming the provided data in the form: […]
List of time zones
18/09/2023
When editing the event, you can enter an abbreviation of the time zone name to indicate the local time for the place of residence of the event participants. Shortcut Time zone name UTC ACDT Saving time for summer time in Australia UTC+10:30 ACST Australian Central Standard Time UTC+09:30 ACT Acre time UTC−05 ACT ASEAN Common […]
Can I buy a ticket for many people at one time?
18/09/2023
If the event organizer has not set up individual sales, you can purchase a maximum of 20 tickets within the same registration. Within the same registration, you can only buy tickets from the same organizer. After making the payment or the payment being approved by the organizer, you will receive 1 PDF file with individual […]
What are the available methods of payment for tickets?
18/09/2023
This depends on the settings made by the event organizer. There are 2 ways to pay for tickets: Online payments: payment card & credit card, Google Pay, Apple Pay, Link.com, Revolut Pay, regional methods in Europe: Blik, Przelewy24 (fast transfers to 22 banks), Bancontact (Belgium), iDEAL (Netherlands), Giropay (Germany), EPS (Austria) Traditional transfer to the […]
I didn’t receive a message with my ticket. Where can I download the ticket?
18/09/2023
If you paid for the ticket using online payment: the downloadable ticket is available on the order summary page. There is also a link to this page in the message sent to you. If you did not receive an email with a link to the page where you can download your ticket: check the spam folder […]
When will I receive my ticket?
18/09/2023
You will receive your ticket depending on the method of payment for your ticket. Online payment: you will receive your ticket immediately after making the payment. There will be a ticket download button visible on the order summary page. Bank transfer: you must wait until the money is credited to the organizer’s bank account. Only […]
Can I receive a certificate confirming my participation in the event?
18/09/2023
The organizer may send you a certificate confirming your participation in the event. The certificate in the form of a PDF file will be sent to the e-mail address provided when registering for the event. If you want to receive a certificate, please contact the event organizer. Each certificate has a unique number and key. […]
I want to pay for the ticket later. Where can I find the link?
18/09/2023
The situation concerns an event with active online payments. After registering for the event, you will be redirected to the page with a link to online payment. If for some reason you want to pay for your ticket later, you will find a link to online payment in the message sent to you with the […]
How long will my data be stored?
18/09/2023
We store your data for a period depending on the status of your ticket: Ticket “Approved” / “Paid” / “Payment refund”: 6 months Ticket “In progress”, “On hold” and “Waiting for payment”: 3 months “Cancelled” ticket: 1 day You can also request that your data be deleted more quickly. To do this, write us an […]